Refund Policy
At ExtractDoc, we believe in clarity and fairness. Please read this policy carefully before making any payment.
1. No Refunds
All purchases made on ExtractDoc are final and non-refundable. Once a payment is completed, no refunds will be issued under any circumstances.
2. Pay-As-You-Go Model
We follow a usage-based pricing model. You are only charged for the services you consume, which gives you full control over your spending.
3. User Responsibility
It is the user's responsibility to review our pricing, terms, and service details before purchasing. We encourage you to explore any free tiers or trials available.
4. Rare Exceptions
In rare situations such as duplicate transactions or technical billing errors, you can reach out to us for review. We aim to resolve such issues within 7 business days.
5. Contact Support
If you have any concerns or believe you've been charged incorrectly, please contact our support team:
- Email: support@extractdoc.com
- WhatsApp: Use the chat widget available on our website for quick assistance.
Last updated: July 10, 2025